The Project

Redesigning the Panda Express app in 2 day as a redesign exercise in order to study a purchase flow and make UX/UI recommendations.

My Role

In a team of 2 designers, I was in charged of the checkout process design.  

Tools

Sketch for wireframing

UX Challenge

Improving the app interface and create a seamless experience.

Discovery

We conducted a thorough study of the app by testing the overall experience flow and assessing its strengths and weaknesses.  

Proposal

We decided to simplify the personal order process, making it faster and efficient:

• Build a native app instead of directing the user to the mobile website

• Implement a progress bar to track ordering process

• Allow to order all combos at once

• Clarify how to modify or cancel an order during checkout

• Shift the pick up time and location to the checkout, instead of being at the beginning of the app

Because of time constraints, we focused our work on the sign in, menu, combos and check out screens. As part of the redesign, we also wanted to freshen up the visual look of the app.   

Wireframes

We began by brainstorming ideas and illustrating them. Then we decided to divide and conquer, my team mate worked on the menu and combos screens, while I tackled the checkout process.

Moreover, to produce a consistent design we established a wireframe template based on the Panda Express style guide.

After putting my ideas on paper and few iterations later, my hi-fi part looked like this:    

Conclusion

Our final solution provided the app with a modern look and a clear process. We removed the redundancy of the combos order and clarified the checkout process.